Reviews

Michelle F. West Chester, PA

Randy is the best! He takes such good care of our dog Mr Murphy who gets the mobile grooming service. It's so convenient and we never worry about our dog with Randy and his staff. He does quality work and Mr Murphy looks so handsome when he's done! I highly recommend this company and Randy.

Jermey H. Atlanta, GA

Great place for your dog to hangout and get a haircut!! Owners are fabulous!! And location is right next to Primos Hoagies. Love the community feel and small family feel of the place and the owner Randy really seems to care and appreciate the customers which is a plus!!

Tia M. Exton, PA

Brought my dog in today for a bath and deshedding treatment. Had a great experience. He came home so fluffy and clean! We will definitely return!

Tim O. Philadelphia, PA

love this place, i bring in my dog CHARLIE BEAR the bouvier des flanders (and she is a big big girl) and they do a bang up job. She looks great,she smells great and she is so much more comfortable when they are done. they are also so nice and pleasant. Thank you for the awesome job,and making it so i don't have to worry about her!!!

Julie M. Berwyn, PA

My dog actually loves to go here. As soon as we arrive, he acts as if we are at a park. They do not cage the dogs, which was very scary for Otis at other places. They have been amazing with him. He always looks great. Also, they work hard to accommodate my schedule and always have fit him in. I moved and now drive a distance to go there
bc I know they are the best

Andrea O. Wilmington, DE

Both my dogs looked great! I found out they have an "express" service if you drop off, which is good to know in case you're short on time. The groomers were very nice and when I picked up my dogs they seemed very happy (which usually isn't the case!) very happy with their service.

l s. Philadelphia, PA

This place really goes above and beyond. The geo location is wrong. They are more eastbound by about 300feet. The hair cut on our dog came out awesome. Very laid back atmosphere

Shannon S. Exton, PA

Love this place. It's homey and they are about grooming and less about up charging you for every little thing. So different from the corporate chains. I love it and it's easy to get appointments in a timely manner.

Megan L. Tenafly, NJ

I have been to many groomers and have never been as happy and satisfied as I have with Personal Touch. They were very attentive to detail, asking me exactly how short I wanted my shih tzu. What I loved most was that the called me as soon as she was done! When I picked her they told me about her stay which was also very comforting. They said she loved the treats! Knowing they were taking care of her the way would ensures I will be returning!

Tom B. Malvern, PA

Our Lily looked great and our instructions were followed to the letter. Really friendly staff; we'll be back.

Kat B. West Chester, PA

I started taking my two small dogs here for haircuts shortly after they opened. We used to go to Petco for groomings, but no more! Personal Touch does a fantastic job! My dogs don't have to sit in a cage waiting for me to pick up. They get to run around in an enclosed, gated area. The haircuts they get are the best they've ever had. Even times when my dogs get a bit matted, the groomers always know how to work with it & still give a cute (not scalped) haircut. I notice, too, that my dogs stay clean longer... not sure if it's the shampoo? Although, they do smell great when I pick them up!

Highly recommend Personal Touch for dog grooming. They're the best!

Helen S. Media, PA

I have taken my dogs to several different groomers but since I found randy and Personal Touch, I wont go anywhere else.  My dogs are rescue dogs and usually skittish around people.  My vet even has a hard time clipping suki ( My little girls nails) Randy does a great time and they are happy and playful after their grooming.  They are short hair dogs that shed alot.  I get them shaved and even though they are a bred that normally wouldn't get shaved they look adorable afterward from the job he does.  Randy has a special grooming vehicle that he brings right to the house.  So convenient and no more hair!! He is super good with the dogs and they love getting groomed now.   I used to take them to Pet smart where they would sit in a cage for several hours waiting for their appointment.  It was expensive and they looked funny when done.  Randy comes right to the house and does a great job for less!